(Subject to Change)

November 22 - 24, 2024

Friday: 5:30 PM - 11:30 PM

Saturday: 4:30 PM - 11:30 PM

Sunday: 4:30 PM - 10:30 PM

November 25 - December 1, 2024

Monday: CLOSED

Tuesday: CLOSED

Wednesday: 5:30 PM - 10:30 PM

Thursday: CLOSED

Friday: 5:30 PM - 11:30 PM

Saturday: 4:30 PM - 11:30 PM

Sunday: 4:30 PM - 9:30 PM

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December 2 - 8, 2024

Monday: CLOSED

Tuesday: 5:30 PM - 9:30 PM

Wednesday: 5:30 PM - 9:30 PM

Thursday: 5:30 PM - 9:30 PM

Friday: 5:30 PM - 11:30 PM

Saturday: 4:30 PM - 11:30 PM

Sunday: 4:30 PM - 9:30 PM

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December 9 - 15, 2024

Monday: CLOSED

Tuesday: 5:30 PM - 9:30 PM

Wednesday: 5:30 PM - 9:30 PM

Thursday: 5:30 PM - 9:30 PM

Friday: 5:30 PM - 11:30 PM

Saturday: 4:30 PM - 11:30 PM

Sunday: 4:30 PM - 9:30 PM

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December 16 - 22, 2024

Monday: CLOSED

Tuesday: 5:30 - 9:30 PM

Wednesday: 5:30 PM - 9:30 PM

Thursday: 5:30 PM - 10:30 PM

Friday: 4:30 PM - 11:30 PM

Saturday: 4:30 PM - 11:30 PM

Sunday: 4:30 PM - 10:30 PM

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December 23 - 29, 2024

Monday: 4:30 PM - 10:30 PM

Tuesday: 4:30 PM - 10:30 PM

Wednesday: 4:30 PM - 10:30 PM

Thursday: 4:30 PM - 10:30 PM

Friday: 4:30 PM - 11:30 PM

Saturday: 4:30 PM - 11:30 PM

Sunday: 4:30 PM - 10:30 PM

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Please visit this page and our Help Desk for regular updates.

Enchant Christmas in Las Vegas Ballpark is located outdoors so please plan accordingly and dress appropriately for the weather.

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Check Forecast and Conditions for Las Vegas, NV: FOX5 Vegas

• To provide a safer environment for the public and significantly expedite fan entry into Las Vegas Ballpark, clear carry bags are encouraged. Those carrying clear carry bags will be allowed entry into the park much faster.
• Las Vegas Ballpark regulations allow only soft-sided bags and containers 16″x16″x8″ or smaller to be permitted in the gates.
• All permitted bags are subject to search both upon entry and within the ballpark.

• Enchant welcomes trained service dogs as defined under Titles II and III of the American with Disabilities Act (ADA), no other animals are permitted within the event. Emotional support animals, comfort animals, and therapy dogs are not service animals under Title II and Title III of the ADA. 
• Service animals must be under the effective control of the handler at all times and all vaccinations for rabies and other common diseases must be up to date. If the service dog is found not to be housebroken or not under control by the handler (which can include barking, lunging at guests or other service animals, etc.) the service dog and handler will be asked to leave the event without refund. 
• The only exception to this policy is on our Paws & Claus event nights Dec. 1st & Dec. 8th. Dog tickets are required for each dog (2 pup tickets per order max) and quantities are limited.

• Enchant is committed to creating a safe, comfortable, and enjoyable event experience for our guests. We ask that you assist us by observing the prohibited items listed below to help ensure a family-friendly environment for all our guests.
• Enchant reserves the right to prohibit additional items as deemed necessary or per event requirements. Prohibited items are not able to be checked-in, and are not able to be stored on-site. It is the sole responsibility of each guest to make proper arrangements prior to arrival at the event to meet the security screening requirements.

Prohibited items include but are not limited to:

• ALL outside food and beverage (except for baby food/formula).
• No one is permitted to enter Las Vegas Ballpark with glass bottles, aluminum or metal cans. 
• Professional photography equipment of any kind is prohibited.
• Camera support pods are not permitted by guests in Las Vegas Ballpark.
• No firearms or other weapons are allowed on Las Vegas Ballpark premises.
• Any individual whose service animal does not meet standard ADA policy is subject to removal from Las Vegas Ballpark property. “Comfort Animals” are not considered service animals. Visitors in violation will be asked to leave without refund.
• Animals who provide personal protection, emotional support, companionship, and therapy are not considered service animals under the ADA requirements, and therefore will not be allowed access to Las Vegas Ballpark. We apologize for any inconvenience this may cause.
• Smoking is prohibited in Las Vegas Ballpark, including the use of all electric cigarettes and vaporizers of any sort. Las Vegas Ballpark will NOT have any designated smoking areas inside or outside of the stadium.

Smoking is prohibited inside Enchant and there is no re-entry into the event for single-day ticket holders. Please plan ahead.

• If bringing your own skates, please ensure they have blade guards on at all times and if bringing a bag to carry them ensure the bag meets the Clear Bag Policy restrictions.
• No Re-Entry is permitted for the events so you may not return to your vehicle after skating to store them. Please plan ahead.

• Please have your ticket QR code ready to display when you arrive. The QR code is located at the top of your order confirmation which you should have received via email.
• You can also access your tickets by visiting your MyAccount located at the bottom of your order confirmation or requesting access to your MyAccount. Get Access to your MyAccount Link.

Manage your order all in one place. Easily add add-ons, change ticket dates, and change ticket times. Guests with Visit Protection can request order cancellations. Access your MyAccount located at the bottom of your order confirmation or request access through the Manager Your Order Link. Get Access to your MyAccount Link.

In an effort to put our employees and guests safety at the forefront, Enchant is a cashless event. Our events will only be accepting contactless forms of payment, including debit cards, credit cards, and mobile wallets like Apple Pay and Google Pay.

• Our Arrival Window is the earliest period of time you are able to enter the Enchant venue. This is done to make sure that each guest has a magical experience and to avoid overcrowding when entering.  Once you have entered Enchant, you are able to stay for as long as you would like.
• Although you are not able to enter Enchant prior to your Arrival Window, if you are running a little bit behind, you will still be able to enter Enchant once your Arrival Window has passed. However, we kindly ask that you try to arrive as close as possible to your chosen Arrival Window time.

Due to capacity limitations and the safety of our guests Enchant has a no re-entry policy. After you have exited the venue for any reason, re-entry will not be permitted.

• With your Premier Pass Upgrade, you will have access to a special line for Santa’s Landing and Ice Skating (if ice skating was additionally purchased).
• Should you like to add a Premier Pass Upgrade onsite and it is not sold out, you can make the purchase online using your MyAccount located at the bottom of your order confirmation and visit guest services with your order confirmation to retrieve your wristbands.

• Costumes should be child-friendly and may not be obstructive, offensive, or violent.
• No Santa costumes will be permitted.
• Guests may wear masks. However, masks must not obstruct vision, and eyes must be visible at all times.
• Guests who dress up are not permitted to pose for pictures, sign autographs, or sell photos to other guests.
• Costumes should not drag on the ground.
• Costumes should not contain sharp objects, pointed objects, or materials that may accidentally strike another Guest.
• Costumes should not contain any weapons which resemble or could easily be mistaken for an actual weapon.
• Guests who do not adhere to these guidelines may be refused entry into the event unless their costume can be modified to meet the above standards.

Las Vegas Ballpark

1650 S Pavilion Center Dr

Las Vegas, NV 89135

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Google Maps Link: https://maps.app.goo.gl/2PAH332bKqnJWAJt9

• On-site parking is available. It’s located off Spruce Goose between Orchard Park Drive and Oval Park Drive.
• Overflow surface lot parking is located on the west side of Downtown Summerlin's retail area. An enhanced walkway has been identified from that area of the parking lot through Downtown Summerlin to Las Vegas Ballpark.

Looking to take a rideshare to or from Las Vegas Ballpark? Guests who use rideshare services will be directed to the Dining Arroyo at Downtown Summerlin to be picked up after an event.

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The suggested pickup and drop-off area is from the complimentary valet lane located in between the Maggiano’s Little Italy and California Pizza Kitchen restaurants at One Summerlin Mall.

Guests heading to Las Vegas Ballpark will find the RTC a convenient and affordable travel option for getting to and from Las Vegas Ballpark with a bus stop at Downtown Summerlin® directly in front of the ballpark’s main entrance.

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Simply jump on the RTC Route 206 (Charleston) or the Sahara Express (SX) and let RTC take you to a holiday of fun while also avoiding traffic and parking hassles.

• Sb - Pavilion Center After Charleston is 601 yards away, 8 min walk
• Wb Sahara After Town Center is 1045 yards away, 13 min walk.

The Enchant Village vendors list is available at enchantchristmas.com/vendors/las-vegas-nv-ballpark

Strollers

• Families with small children in strollers or wagons are always welcome to our Enchant events. However, due to size restrictions in the Maze, we have had to implement some required stroller parking.
• Strollers and Wagons are not permitted on the field level; outside the Maze entrance will be a required Stroller Parking area. Please plan accordingly. 
• ADA Adaptive Strollers and Wheelchairs are the only exceptions to this policy. 

Wheelchairs

• Enchant events are accessible for our guests that require the use of a wheelchair or walker.
• Enchant does not have or rent wheelchairs for guest use.
• Ice Skating is wheelchair accessible.

Guest Services are available throughout the Enchant season, conveniently located behind Sections 114 and 115 on the main concourse.

During the Enchant season, First Aid at Las Vegas Ballpark is available behind Section 101 and at the Medic Hut near the Ice Trail. Guests in need of medical assistance are encouraged to notify a nearby event or security staff member.

Lost & Found items are retrieved by Enchant Staff and turnover all property to the Las Vegas Ballpark at the end of each day.

Guests inquiring about lost items should contact the Guest Services Main Line at 702.943.7209 or email lostandfound@aviatorslv.com. Items lost at prior events are held in a locked storage area for 30 days and are then disposed of or donated to a charitable organization. Las Vegas Ballpark cannot be held responsible for lost or damaged items.