Event Info

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enchant customer support center


Enchant is the world’s largest Christmas Light Maze, made up of over 55,000 sq. ft. of brilliantly illuminated sculptures arranged to create the perfect atmosphere for an evening adventure. Along with the maze, Enchant features a market with over 40 local vendors, 12 food trucks and a licensed eating area where guests can enjoy their favourite holiday drink.
Eat, drink, explore and shop – experience the wonder of Enchant this winter.

icon-location1st and Crowe Street,
in-between the Cambie

Street Bridge and Olympic Village
icon-calendar4pm – 10pm
Opens Nov 25th:
See all available dates

Purchase Your Tickets For Enchant Below

For guaranteed fast admission to Enchant, be sure to pre-purchase your tickets online today.
To select the date you’d like to attend Enchant, click that date on the calendar below.

**Limited gate tickets available on a first come first serve basis

Where is Enchant?

Enchant is located at 1st Ave & Crowe Street in Vancouver, BC.

 

Access:

Skytrain: Enchant is located just a short walking distance from the Olympic Village – Canada Line sky train station.  

Bus: The no. 15, 17, 50 and 84 bus routes also have stops within walking distance.

Bike: There will be a security protected bike parking area available on site at Enchant.

Parking: There is parking on-site at Enchant, as well as street parking and a pay-parking lot nearby.

Ticket Pricing

Seasons Passes (Sold Out)

* Online prices only.
Adult: $19.95 + $2 s/c + 1 tax = $22.95 online | $25 at the gate all inclusive.
Children & Seniors: $14.95 + $2 s/c + .75 tax = $17.70 online | $20 all inclusive at the gate
Family: $59.95 + $8 s/c + $3 tax = $70.95 online | $80 all inclusive at the gate.

** Please note that gate tickets may be released earlier (both online and at the Enchant box office) and are available on a first come first serve basis.
As Enchant is expected to sell-out online for most dates, it is highly recommended you purchase your tickets online in advance to guarantee entry.

***No gate tickets available

Purchase Tickets Now

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VIP Christmas Party

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Getting Here

Getting Here

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FAQ

Click on the question below to find answers to frequently asked questions

enchant customer support center

Is Enchant wheelchair and stroller accessible?

 

  • The Enchant venue grounds are covered with a combination of crushed and compact gravel, and the maze is covered with cedar shavings.  Wheelchairs and strollers with large wheels, will work, but regular small wheels will have difficulty.

Will there be cash machines on site?

  • Yes. There will be several cash machines located near the entrance to the event.

How do I locate lost items?

  • Should you find any lost items during your visit to Enchant, please return them to Guest Services, or to your nearest event staff.
  • The best way to find lost items at Enchant is to check the Lost & Found, located at Guest Services. If you cannot visit the Lost & Found in person, you can email info@enchantvancouver.com.

Does Enchant offer re-entry into the event area?

  • Convenient exit and re-entry is available to the market area during the evening – be sure to get your hand stamp before leaving to provide proof for re-entry.
  • There is no re-entry permitted into the maze.

Is there parking available?

  • There are a limited number of parking spots available on site.  That being said, we do highly recommend that you take public transportation / Canada Line (Skytrain) if possible as parking / traffic near the Enchant site can be challenging on busy days.If driving is your only option, you can try the Enchant parking lot (map below) at a cost of $20.  Original pricing for parking was $10, but as of Dec 2nd the costs were increased on us 🙁  We’re working hard to try and get them back down.  Please accept our apologies in the meantime – and again, we highly encourage you to take public transportation.

How can I get to Enchant by Public Transportation?

  • Enchant is located within a short walking distance from the Canada Line – Olympic Village sky train station.
  • The following bus routes stop within a short walking distance of Enchant: routes 15, 17, 50 and 84.

Are cameras allowed inside Enchant?

  • Absolutely! There will be many great photo opportunities throughout the event, as well as a Santa on site to get the perfect holiday photo take with Old St. Nick.
  • Be sure to tag #enchantxmas, #enchantvan, and @enchantchristmas to share your photos of your experience with others this Christmas.

Are we allowed to bring food or drinks into Enchant?

  • Enchant features a host of amazing food trucks, food vendors and a licensed eating area where you can find all that you need to eat drink and be merry.
  • Outside food or beverages are not permitted inside Enchant.

What is the best way to dress for an evening at Enchant?

  • We advise that you wear tall rain boots as we have received a lot of rain this winter.
  • Dress warm, wear a rain jacket, and don’t forget to bring an umbrella!

Can I purchase Christmas Lights at Enchant?

  • Yes. If you enjoyed the lights used at Enchant, Shine Lighting Group will have their line of West Coast Proof Christmas light products available for purchase.
  • Look for the booth located beside the Christmas tree farm near the market.

Is there an age limit for Enchant?

  • All ages are welcomed to come and enjoy Enchant.
  • Children 13 and under must be accompanied by an adult.
  • Children 5 and under are free and do not require a ticket.

Is smoking permitted at Enchant?

  • Enchant is a non-smoking event.

What forms of payment will be accepted?

  • You can pay by Visa, Mastercard, American Express or cash.
  • There will be ATMs on site.

Are pets allowed at Enchant?

  • Animals are not allowed at Enchant, unless they are certified service animals.

Does Enchant offer re-entry into the event area?

There is no re-entry into the event area once you have exited. Please also note that, there is no re-entry permitted into the maze once you have been round once.

Can I purchase Christmas Lights at Enchant?

Yes. If you enjoyed the lights used at Enchant, Shine Lighting Group will have their line of West Coast Proof Christmas light products available for purchase.

Is Enchant wheelchair and stroller accessible?

Yes. The Enchant venue grounds are covered with a combination of crushed and compact gravel, and the maze is covered with cedar shavings. We have added paths throughout the maze for wheelchairs and strollers.

I bought a season pass and was told I need to register it somewhere?

Yes! Be sure you register your season pass at the Enchant Box Office located just left of the main gate before you (attempt) to enter Enchant! Adults will need their photo ID.

Enchant Christmas Light Maze & Market